Contact & Support Policy – Mousa Group LLC

📌 Introduction

At Mousa Group LLC, we value communication with our clients and users. This Contact & Support Policy explains how you can reach us, what kind of support we provide, and our response times.

📨 Contact Methods

You can reach us through the following channels:

• Email: support@mousa.llc
• Contact Form: Available on our Contact Page
• Phone: (Add your business number if available)

🛠️ Support Services

We provide assistance with:

• Technical issues related to our apps and website
• Questions about services and projects
• Requests for policy information (Privacy, Terms, Refunds, etc.)
• General inquiries and feedback

⏱️ Response Time

• We aim to respond to all inquiries within 24–48 hours.
• Urgent technical issues are prioritized.
• Weekend or holiday requests may take longer.

🤝 Customer Care Commitment

• We treat all inquiries with respect and professionalism.
• We ensure clear communication and practical solutions.
• We continuously improve our support process based on feedback.

📬 Contact Us

For any questions or support requests, please email: support@mousa.llc